Refund Policy

 

Refund Policy

Acacia has a very transparent and simple Refund policy

  1. In case you cancel your order when the order status is Pending, Processing or On Hold, you will be eligible for a full refund within 48 hours.
  2. Simply call us on 0 7298 91 7298 or email us at [email protected] and we will cancel your order for you.
  3. In case you cancel your order when the order status is Complete (shipped), you will be charged Rs.100 or 10% of the order amount whichever is higher. This is done because the Logistics company charges us that amount.
  4. In case you wish to return a product due to any reason, please go through Acacia Great Product Guarantee